Privacy Policy for Impact Home Energy Consulting

Impact Home Energy Consulting (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website impacthomeenergyconsulting.com (the “Site”), book a free 15-minute consult, submit inquiries, upload documents for review, or interact with our services. We operate as a small business based in Central California, providing residential solar, storage, and home energy management consulting to California residents.

We comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable California privacy laws.

We collect personal information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Information”). Categories we may collect include:

Identifiers:
Name, email address, phone number, mailing address (including project site address, city, state, ZIP code).
Commercial Information:
Details about your solar/storage project (e.g. stage of project, questions/concerns, uploaded documents such as utility bills, kilowatt-hour usage history, proposals, contracts, designs).
Internet/Network Activity:
IP address, browser, device info, pages visited, time/date of access (automatically collected via cookies/analytics tools).
Geolocation Data:
Approximate location from IP or provided address (not precise geolocation).
Professional/Employment Information:
If relevant to business consulting inquiries (e.g., company name/role for solar business leadership support).

We collect this directly from you (forms, consult bookings, uploads) or automatically (site analytics).

When you book a free 15-min consult or submit a contact form.
When you upload project documents for review/evaluation.
Automatically through cookies, server logs, or third-party tools (e.g., Google Analytics, Calendly for scheduling).
From referral partners (e.g., Realtors) if you consent.

We use your information to:

Provide and improve our consulting services (e.g., review proposals, offer guidance on PPA/lease/purchase options, post-install support).
Schedule and conduct free 15-min reviews or paid comprehensive reviews.
Communicate with you (responses, follow-ups, solar tips/updates via newsletter).
Analyze site usage to enhance user experience.
Comply with legal obligations or protect our rights.

We do not sell or share your Personal Information for monetary or other valuable consideration (as defined by CCPA/CPRA). If this changes, we will update this policy and provide opt-out rights.

We may disclose your Personal Information to:

Service providers/contractors (e.g., email/calendar tools like Calendly, hosting providers, analytics services) who help operate the Site/services (they are bound by contracts to use data only for our purposes).
Referral partners (e.g., trusted installers/Realtors) only with your explicit consent or as part of guided installation support.
Legal authorities if required by law (e.g., subpoenas, court orders).

In the past 12 months, we have disclosed the categories above for business purposes (no sales/sharing).

If you are a California resident, you have the right to:

Know: Request details about Personal Information we collect/use/disclose (up to twice in 12 months).
Delete: Request deletion of your Personal Information (with exceptions, e.g., legal compliance).
Correct: Request correction of inaccurate Personal Information.
Opt-Out of Sale/Sharing: We do not sell/share; no opt-out needed currently.
Limit Use/Disclosure of Sensitive Personal Information: If applicable (e.g., precise geolocation or financial data from uploads), limit to necessary uses.
Non-Discrimination: Exercise rights without price/service differences.

To exercise rights, email [mike@impacthomeenergyconsulting.com] or call 559-408-4009. We verify requests (may ask for ID confirmation) and respond within 45 days (extendable to 90). Authorized agents may submit on your behalf with proof.

Our Site/services are not directed to children under 16. We do not knowingly collect Personal Information from children under 16 without verifiable parental consent.

We use reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption for uploads, secure forms). No method is 100% secure—contact us if you have concerns.

We retain Personal Information as long as needed for the purposes above (e.g., consult records for 3–7 years per business needs/compliance) or as required by law, then delete securely.

We may update this policy. Changes will be posted here with a new “Last Updated” date. Continued use constitutes acceptance.

Contact Us

For questions, rights requests, or concerns:
Mike Gallagher Impact Home Energy Consulting
Central California